Close the webpage if you have to, then go back to the main SOLIDWORKS screen. If you already clicked SW Customer Portal and are faced with the login screen, don’t try to create your SOLIDWORKS ID there. This next bit is going to seem strange, and I admit, it is. Let’s get you set up with a SOLIDWORKS ID. You will be asked to log in and… what? You don’t have a login user name and password yet? In that case, better hold on a moment. A menu will open, allowing navigation to the SW Customer Portal. The address is about as easy as it gets Once you are at the main SOLIDWORKS webpage, click the little human near the top right corner, shown in Image 2. The easiest way to get to the SW Customer Portal is to start at the main SOLIDWORKS website. In the Help menu, select Licenses > Show…, and look at the date in the Maintenance Expires column. Starting with version 2020, the Help menu is accessible by clicking the question mark, shown in Image 1. Earlier versions of SOLIDWORKS actually had a pull-down menu named Help. Open SOLIDWORKS and click on the Help menu. How To Find Out If A License Is On Subscription? The only options are to renew the subscription contract or find somebody who has previously downloaded the version you need who will share it with you. If the subscription contract has expired, downloads are not allowed. Since the company is entitled to run 2018 per the contract, can they download the software from the SOLIDWORKS website? A new hire needs to run SOLIDWORKS 2018 on a new computer, but nobody ever downloaded a full set of installation files for that version. Your company’s subscription contract expired on November 30th, 2018. A subscription contract is also required in order to download software.Ī quick hypothetical situation.
I will bypass the sales pitch extolling the virtues of being on an active subscription or “maintenance” contract (as it is sometimes referred to) for the sake of brevity.
For this reason, there is an annual subscription contract that includes technical support and software updates. It can be very technical and often requires help from experts. It’s no secret SOLIDWORKS is a high-end software program. This blog will address the most common problems which can hinder a SOLIDWORKS download, and how to get past those roadblocks. Unfortunately, it’s rarely that straightforward. Navigate to a website, find the download section, pick the desired software and download it. How To Avoid Common Issues When Downloading SOLIDWORKS And Ways Around Them
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